Terms and Conditions

Terms and conditions

GeodermAloe has been designed to make your shopping experience as safe and enjoyable as possible. Our priority is customer satisfaction, and you want to achieve this through excellent service. Therefore, it guarantees the quality of the products in the terms mentioned below.

These terms and conditions establish the basis on which you can use the GeodermAloe website and services. We wish to draw your attention to our purchase terms and our Privacy Policy, and Cookie Policy. If you are under 16 years of age, you must inform your parents or guardians of GeodermAloe’s Privacy Policy before using this website or any of its services. We reserve the right to accept orders only from those over 18 years of age. If you have any questions about our products or services, please do not hesitate to contact us.

Customer Service

To provide you with the best possible service, any questions, comments or suggestions about our products and services are welcome. The best way to contact us is through our email info@geodermaloe.com or our WhatsApp by leaving a chat message.

If you have not received a response from us, there may be several reasons:

– You may have entered your email address incorrectly.

– Your email was lost and has not arrived.

– Our reply has been blocked by your spam filter and has been sent to your spam folder.

If you do not receive a response within two business days, please contact us again, ideally from another email address or by a different method.

General

This website www.geodermaloe.com is operated by GeodermAloe. Throughout the site, the terms “we” and “our” refer to GeodermAloe. GeodermAloe offers this website, which includes all the information, tools, and services available to you. The user on this site is subject to accepting all the terms, conditions, policies, and notifications established here.

By visiting our website and/or purchasing something from us, you participate in our “Service“. You agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies mentioned in this document and/or available by hyperlink. These Terms of Service apply to all site users, including but not limited to users who are browsers, providers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you will not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after posting any changes constitutes acceptance of those changes.

Our store is hosted by SiteGround Spain S.L. and integrated through the WooCommerce plugin, an online e-commerce tool that allows us to sell you our products and services.

SECTION 1 – Online Store Terms

We reserve the right to refuse service to anyone for any reason and at any time.

You understand that your content (not including credit card information) may be transferred unencrypted. You involve (a) transmissions over various networks and (b) changes to adjust and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use the Service or access to the Service or any contact on the website through which the service is provided, without our express wrote permission.

The titles used in this agreement are included for convenience and will not limit or affect these Terms.

SECTION 2 – Accuracy, completeness and timeliness of the information

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely information sources. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify this site’s content at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 3 – Precision, integrity and timeliness of information

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely information sources. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify this site’s content at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – Modifications to the service and prices

The prices of our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without prior notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension or interruption of the Service.

Only one discount code can be used per purchase and cannot be combined with any other offer unless otherwise stated.

SECTION 5 – Products or services (if applicable)

Certain products or services may be exclusively available online through the website. These products or services may have limited quantities and are subject to return or exchange only by our Return Policy.

We have made every effort to display our products’ colours and images that appear in the store as accurately as possible. We cannot guarantee that the display of any colour on your computer monitor will be accurate.

We reserve the right but are not obligated to limit our products or services to any person, geographic region, or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not guarantee that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations or that We will correct any errors in the Service.

SECTION 6 – Accuracy of billing and account information

We reserve the right to reject any order you place with us. We may limit or cancel the quantities purchased per person, per household or ordering at our sole discretion. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we may notify you by contacting the email and/or billing address/phone number provided when you placed the order. We reserve the right to limit or prohibit orders that, at our sole discretion, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to immediately update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.

For more details, see our Returns Policy.

SECTION 7 – Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – Third-Party Links

This website may contain links to other websites operated by third parties other than GeodermAloe. These links are provided solely for your convenience. GeodermAloe does not control such websites and is not responsible for their content. The inclusion of links by GeodermAloe does not imply any endorsement of the material on such websites or association with their operators. All links made to other sites are made at your own risk, and we do not accept any responsibility for linked sites. Please review third parties’ policies and practices carefully and make sure you understand them before making any transactions. Complaints, claims, concerns, or questions about third-party products should be directed to the third party.

SECTION 9 – User Comments, Feedback and Other Submissions

This website provides you and other users the opportunity to send, publish, display, transmit and/or exchange information, ideas, opinions, reviews of our products, photographs, images, videos, creative works or other news, messages or transmissions. (each one publication »).

You acknowledge that we have the right (but not the obligation) to monitor, edit or remove Postings that, at our sole discretion, we determine to be illegal, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violate—the intellectual property of any party or these Terms of Service.

You agree that your Postings will not violate any third party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Posts will not contain defamatory or illegal, abusive or obscene material, nor will they include any computer viruses or other malware that may in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead third parties or us about the Posts’ origin. You are solely responsible for the Postings you make and their accuracy. We are not responsible, nor do we assume any responsibility for the content of the publication.

By making a Post, you grant GeodermAloe and each of its sublicensees and affiliates a perpetual, unlimited, non-exclusive, fully sublicensable, irrevocable, worldwide right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works of, distribute and display the content of Publications around the world in any medium without royalties or other compensation, in all forms of media, now known or developed in the future. You also acknowledge that GeodermAloe may use your Posts and any ideas, concepts, or knowledge it contains, for any purpose, including but not limited to product development, manufacturing, distribution, and marketing. Additionally, you grant GeodermAloe and each of its sublicensees and affiliates the right to use your name and likeness that you submit in connection with such content.

SECTION 10 – Personal Information

Our Privacy Policy governs your submission of personal information through the store. You can view our Privacy Policy.

SECTION 11 – Errors, inaccuracies and omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We do not undertake any obligation to update, amend or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – Prohibited Uses

In addition to other prohibitions set forth in terms of Service, you are prohibited from using the site or its content:

(a) for any illegal purpose;

(b) request others to perform or participate in unlawful acts;

(c) violate any local or international, federal, provincial or state regulation, rule, law or ordinance;

(d) infringe or violate our intellectual property rights or the intellectual property rights of third parties;

(e) harass, abuse, insult, damage, defame, slander, belittle, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;

(f) submit false or misleading information;

(g) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet;

(h) to collect or track the personal information of others;

(i) send spam, phishing, pharm, pretext, spider, crawl or scrape;

(j) for any obscene or immoral purpose; or

(k) interfere with or circumvent the service’s security features or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – Disclaimer of Warranties; Limitation of liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results we may obtain from the service’s use will be accurate or reliable.

You agree that from time to time, we may remove service for indefinite periods or terminate service at any time, without prior notice.

You expressly agree that the use or inability to use the service is at your own risk. The service and all products and services provided to you through the service are provided (except as expressly indicated by us) ‘as is’ and ‘as available for your use, without any representation, warranty or condition of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case will cosmetic prosper. Our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensees will be responsible for any injury, loss, claim or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, loss of income, loss of savings, loss of data, replacement costs or any similar damages, whether by contract, tort (including negligence), strict liability or of another type, arising from your use of the services or products acquired using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) published, transmitted or made available through the service, even if it is advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law in those states or jurisdictions. 

SECTION 14 – Indemnification

You agree to indemnify, defend, and hold GeodermAloe and our matrix, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, vendors, interns, and employees harmless from any claim or lawsuit, including reasonable attorneys’ fees, made by any third party due to, or as a result of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.

SECTION 15 – Divisibility

If any provision of these Terms of Service is determined to be illegal, void, or unenforceable, such provision will nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion will be deemed separate from these Terms. of Service. Such determination will not affect the validity and applicability of any other remaining provision.

SECTION 16 – Termination

The obligations and responsibilities of the parties incurred before the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are practical unless terminated by either you or us. You can remove these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our site.

Suppose, in our sole discretion, you do not comply, or we suspect that you have failed to comply with any term or provision of these Terms of Service. In that case, we may also terminate this agreement without notice, and you will remain responsible for all amounts due. Up to and including the termination date; and/or, consequently, may deny you access to our Services (or any part of them).

SECTION 17 – Full Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any operating policies or rules posted by us on this site or concerning the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals or contemporaneous, whether oral or written, between you and us (including, but not limited to, earlier versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting group.

SECTION 18 – Applicable law

These Terms of Service and any separate agreement by which we provide you Services shall be governed by and construed following Spanish law without giving effect to any choice or conflict of the provision or the rule of law (be it the Spanish State or any other jurisdiction). Furthermore, you give your express consent by visiting this site and/or buying something from us. You agree to submit to a state or federal court’s exclusive jurisdiction and jurisdiction located in Spain.

SECTION 19 – Changes to the terms of service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after posting any changes to these Terms of Service constitutes your acceptance of those changes.

SECTION 20 – Contact information

If you have any questions about the Terms and Conditions, e-mail us at legal@geodermaloe.com.